Policies

Here at Flower Art By Stacey, we are an online floral design and art store specializing in floral design, and fine art. We follow all standard privacy policies and have listed all our policies below contact us if you have more questions or concerns.

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, and communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 
How do you collect information?
when our client sends a message through a contact form, when they purchase a product in your store, or when they subscribe to your newsletter.
When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.

 
Why do you collect such personal information?
collect email addresses for marketing campaigns, or their addresses for shipping purposes. 
We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;

To provide our Users with ongoing customer assistance and technical support;

To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

To comply with any applicable laws and regulations.

 
How do you store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 
How do you communicate with your site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

 
How do you use cookies and other tracking tools?
If your website tracks personal information through the use of cookies, for example, you must make this clear to your site visitors. Be clear about what tracking tools (e.g. cookies, flash cookies, web beacons, etc.,) your website employs, what personal information they gather, and why they are being used.

It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.

​

How can your site visitors withdraw their consent?
You must explain how your site visitors can withdraw their consent for the collection of personal information, as well as how they can delete or change the collected information.

Sample:
If you don’t want us to process your data anymore, please contact us at [contactflowerartbystacey@gmail.com] 

 
Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at [contactflowerartbystacey@gmail.com] or visit our contact us page on flowerartbystacey.com

​

Return Policy

All orders and sales are final all items are handmade for the customers and we do not accept returns due to the delicate nature of our items and returning them cant damage them if not returned properly. Also due to The coronavirus, we do not accept returns ever due to the safety of our staff all orders are specially packaged to remain clean for the customers we do not accept returns because our staff could catch the virus from returned items. We take the safety of our employees and customer extremely seriously.

​

Shipping policy

that applies to customers that make a purchase at
flowerartbystacey.com. If you have any questions, please contact our customer service team at 561-995-3787 or contactflowerartbystacey@gmail.com].
Shipping Options & Delivery Costs
We offer the following shipping options - USPS Postal Services That is Worldwide Shipping and calculated based on weight. you will be asked to select a shipping method at checkout.

Order Processing Time 1-3 Days
All orders placed before 2 PM Monday to Friday are processed and dispatched the same day, all
orders placed after will be dispatched the next day. All orders placed during the weekend or on
a public holiday will be sent Monday or on the next business day.
Delivery Address & P.O. Boxes
Please note that we are unable to modify the delivery address once you have placed your order.
International Orders
Your package may be subject to import duties and taxes. You, as the customer, are responsible
for paying those fees. We recommend that you check with your local customs office before
placing an order on our website as these fees can sometimes be significant and we are unable
to calculate these for you.
Tracking Your Order
Once your order has been dispatched, we will send you a confirmation email with tracking
information. You will be able to track your package directly on the carrier’s website thank you.
 

Contact Us:

Business Name: Flower Art By Stacey
Email: contactflowerartbystacey@gmail.com
Country: United States
State/Region: Fl.
City: Delray Beach
Zip / Postal Code: 33484